IT System Support Officer SSO2016

Reference Number: SSO2016

XM, a well-established CySEC regulated investment firm, is seeking to recruit a high calibre, self-motivated professional to join its IT team!

The key responsibilities of the role include:

  • Ensuring proper and smooth operation of MT4 trading platforms
  • Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
  • Assisting with the administration of database management systems, networking operations, Windows and Linux operating systems
  • Performing routine audits of systems and software, and resolving any problems identified
  • Administering the Company’s ticketing system and responding to staff requests in a timely manner
  • Providing support and training to staff on IT related issues
  • Performing daily backup operations
  • Liaising with external associates for problem solving


Main requirements:

  • BSc/MSc in Information Technology or any other relevant field
  • Minimum 2 years’ experience in IT Support, preferably in the forex industry
  • Hands-on experience with trading platforms, preferably with MT4, is a plus
  • Administrative knowledge of Linux/Unix systems and MySQL
  • Excellent problem solving and troubleshooting skills
  • Proactive and efficient with strong organisational skills
  • Ability to multitask, prioritise and work independently
  • Flexibility to work on shifts

Remuneration: An attractive remuneration package will be offered to the successful candidate.

Type of employment: Full time

Location: Limassol, Cyprus

Please forward us your CV to [email protected] quoting the above job reference number.

All applications will be treated with strict confidentiality!

IT System Support Officer SSO2016 (132 downloads)

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